8/23/2023 0 Comments Horizon bcbs nj![]() ![]() These patients are less likely to have primary care relationships and are associated with social determinants of health (SDOH) challenges (eg, financial, housing and food insecurities, transportation challenges). Whereas acute forms of mental health and SUDs are characterized by their shorter duration and warrant emegency medical stabilization, more serious chronic illnesses require long-term medication, therapy, and case management to achieve lasting recovery and remission.Ĭhris Barton, LCSW, Director of Integrated Systems of Care & Network Innovation, Horizon BCBSNJ, noted that the need for long-term management is a critical issue facing populations with chronic behavioral disorders. The lack of care coordination is of particular concern for patients with serious mental illness (SMI) and substance use disorders (SUDs). "The compartmentalized reimbursement often separating physical and behavioral health services makes it exponentially more difficult to communicate across systems electronically.” ”All these issues combine with the confusing and complex electronic medical record web that exists today," he said. Some of this extends from the idea that behavioral health costs only represent about 6% to 7% of total medical expenses while overlooking the fact that underlying behavioral health issues contribute to a significant amount of the total health care spend of the member,” said Nickolas Carros, DSW, LCSW, senior director, Clinical Behavioral Health Services, Horizon BCBSNJ. "At the highest level, the lack of recognition and accounting for the profound impact of behavioral health on individuals’ physical health has led to a deprioritization of behavioral health coordination in primary physical health settings. Uncertainty about confidentiality standards and privacy laws can make it hard to relay information between behavioral health and primary care. However, stakeholders from Horizon Blue Cross Blue Shield of New Jersey (BCBSNJ) note there are barriers to integration, such as inadequate training on how to manage mental health disorders. Despite the cost- and health-related burden caused by behavioral health issues, physical and mental health services continue to be siloed.īy contrast, evidence shows that integrating behavioral health into primary care creates marked improvement of clinical outcomes and cost savings. Nurse Chat is staffed by registered nurses who have an average of 15 years of clinical experience and provide physician-approved information to guide health care decisions.Behavioral health and substance abuse management have been challenged for decades by lack of investment and fragmented care systems.board-certified, licensed doctors who average 15 years of experience in primary/urgent care. Urgent medical care services for Horizon CareOnline are provided by U.S.board-certified doctors and registered nurses via video, phone or chat from the comfort of your home. When you need to see a doctor or nurse - anytime day or night - simply sign in to access Horizon CareOnline℠. Three Penn Plaza East, Newark, New Jersey 07105-2200. ©2020 Horizon Blue Cross Blue Shield of New Jersey. The Horizon® name and symbols are registered marks, and Horizon CareOnline™ is a service mark, of Horizon Blue Cross Blue Shield of New Jersey. The Blue Cross® and Blue Shield® names and symbols are registered marks of the Blue Cross Blue Shield Association. Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross Blue Shield Association. Google Play™ is a trademark of Google LLC. For technical assistance, please email American Well is an independent company that supports Horizon Blue Cross Blue Shield of New Jersey in the administration of telehealth services.Īpp Store is a service mark of Apple, Inc., registered in the U.S. Please refer to your benefit plan details.įor more information, visit /where-can-I-see-a-doctor-online. The cost of a visit will depend on your benefits. There is no charge to download the Horizon Blue app, but charges from your wireless provider may apply. Having Horizon CareOnline ready when you need it means having a doctor on call for you - 24/7, all year round. Simply sign in or download the Horizon Blue app from the App Store or Google Play so the service is ready to use the next time you need care. You can use Horizon CareOnline for a number of different conditions. If appropriate, the doctor can send a prescription to your pharmacy - so you can feel better faster. Horizon CareOnline is a convenient, cost-effective service that brings a doctor right to you. With your Horizon Blue Cross Blue Shield of New Jersey health plan, you can talk with a doctor in a matter of minutes - from wherever you are, anywhere in the United States, 24/7.
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